This Privacy Policy explains how Print Craft handles personal data when visitors use the website, request print services, submit files, or communicate about orders and proofing. It applies to the site operated under the Print Craft domain and should be read together with any service-specific terms that may apply to a print request.
We use personal data to respond to inquiries, review uploaded files, prepare quotations, assess resolution and profile suitability, discuss size and paper options, arrange test prints, confirm approvals, produce printed items, manage packaging and local delivery or collection, process payments, maintain records, support site security, and meet legal or accounting obligations. We may also use limited technical data to keep the site functioning and to understand basic usage patterns.
We may share personal data with payment processors, delivery or collection support providers, hosting and technical service providers, and other operational partners that help us run the site and fulfill print services. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with legal obligations, lawful requests, court orders, or similar processes. We may also share information when necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Print Craft, our users, or others.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, consent may be withdrawn for future processing, and objections may be raised where the law allows.
To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify a request before taking action. If a request cannot be fully satisfied, we will explain the reason where appropriate and permitted by law.
We keep personal data only for as long as needed for the purpose for which it was collected, including quotation, proofing, production, delivery, accounting, dispute handling, and legal compliance. When data is no longer needed, we delete it, anonymize it, or archive it where retention is required by law or for legitimate business records.
If we make material changes, we will update the policy text and may provide a notice through the site or other reasonable means. Continued use of the site after an update means the revised policy applies to the extent permitted by law.
We may collect contact details, order and inquiry information, uploaded files, file specifications, proofing preferences, payment-related records, delivery or collection details, and technical data such as device, browser, and usage information. For print work, we may also process the content of images or artwork that users submit for review, quotation, production, and collection.
We receive data from contact forms, email, file upload submissions, order discussions, proof requests, and payment or delivery arrangements. We also collect certain technical information automatically when the site is accessed, and we may generate internal records from file checks, consultation notes, production steps, and service communications.
We may use essential cookies to support site functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.
We use standard cookie controls for session management, site operation, and basic usage analysis. Users may block or delete cookies through their browser settings, but some site features may not function properly if essential cookies are disabled.
